How can we help?

Browse what's on across Dubai and the UAE on the Events page, open any event, and tap “Get tickets”. For most listings you complete the purchase securely on Platinum List, our ticketing partner. For events run by TTMDxB you check out or join the free guest list directly here on ttmdxb.com.

Your ticket or pass is emailed to you right after you book. For TTMDxB events you'll also find it in your account under “My Tickets” / “My Passes”, where each ticket shows a QR code that's scanned at the door. Sign in with the phone or email you booked with.

Payments are taken by card on a secure, hosted checkout (Platinum List for partner events, or our payment provider for TTMDxB events). Card details are never stored on our servers. You'll always see the final price before you confirm.

Tickets are generally non-refundable unless an event is cancelled or rescheduled. For events fulfilled by Platinum List, their refund and exchange policy applies. For TTMDxB events, our Terms apply. If an event is cancelled or materially changed, we'll help you with a refund or transfer — email support@ttmdxb.com.

On selected TTMDxB events you can join a free guest list instead of buying a ticket. Verify your account, tap “Join the guest list”, and you'll get a personal QR pass in your account. Show it at the door and you're in — subject to the event's capacity and door policy.

Most nightlife events are 21+ and all guests must carry a valid photo ID (Emirates ID or passport). Some events are 18+ or family-friendly — the age policy is set by the venue and shown on the event where it applies. Entry can be refused without valid ID.

Venues set their own dress code and entry rules (smart/elegant is standard for clubs and lounges). Management reserves the right of admission. Any event-specific requirements are noted on the event page.

Yes — for table bookings, bottle service or larger groups, email support@ttmdxb.com with the event, date and party size and the team will sort it for you.

If an event is cancelled or rescheduled, the organiser (or Platinum List, for partner events) processes refunds or moves your ticket to the new date. We'll pass on the official update as soon as we have it. If you need help, contact support@ttmdxb.com with your booking reference.

Tap “Sign in”, register with your name, email and mobile number, and verify your phone and email. An account lets you keep your tickets and guest-list passes in one place and check in faster at the door.

Email us at support@ttmdxb.com or message us on Instagram (@ttmdxb). Include your booking reference and the event name and we'll get back to you.